These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Opla ("Company," "we," "us," or "our") regarding your use of our unified social inbox service (the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
Opla provides a unified social inbox that consolidates messages from multiple social media platforms (Instagram, Facebook Messenger, and WhatsApp) into a single interface. The Service allows users to manage conversations across these platforms on behalf of their clients or businesses they manage.
We may update, change, or enhance the Service at any time. We may also add new features or functions, or remove existing features or functionality at our discretion.
To use our Service, you must create an account. When you register, you agree to:
We reserve the right to suspend or terminate accounts that contain false or misleading information or that are used for unauthorized purposes.
Our Service is offered on a subscription basis. The fees, duration, and terms of your subscription will be specified during the registration process or when you select a subscription plan.
By subscribing to our Service, you authorize us to charge the applicable subscription fees to your designated payment method. All payments are non-refundable except as expressly set forth in these Terms or as required by applicable law.
We may change our subscription fees at any time with reasonable notice. Continued use of the Service after a fee change constitutes acceptance of the new fees.
Our Service requires you to connect and authorize access to your accounts on third-party social media platforms. By connecting these accounts, you:
You are responsible for maintaining necessary permissions and authorizations from the social media platforms and from any clients or businesses whose accounts you manage through our Service.
When using our Service, you agree not to:
Our Service involves the processing of data from your connected social media accounts and the accounts you manage for your clients. You represent and warrant that:
For information on how we collect and use data, please refer to our Privacy Policy.
The Service, including its original content, features, and functionality, is owned by Opla and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purposes subject to these Terms.
You retain all rights to the content you provide through the Service, but you grant us a license to use, reproduce, and display such content as necessary to provide the Service.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant or guarantee the continued availability or functionality of the third-party platforms integrated with our Service. Changes to these platforms' APIs, terms, or functionality may affect our Service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OPLA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
You agree to indemnify, defend, and hold harmless Opla and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with:
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
You may terminate your account at any time by contacting us or using the account deletion feature within the Service, if available.
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective.
Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of those changes.
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. The arbitration shall be conducted in [City, State/Country].
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Opla regarding your use of the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.
If you have any questions about these Terms, please contact us at:
Email: legal@opla.io
Last updated: 6/10/2025